Certification

1. Publishing a Public Call – the Technical Committees will publish a public call on their website for interested service providers. A public call for expressions of interest will be announced during the fall of the current year and will be open for one month. The technical secretarial staff will be available for answering questions and providing clarifications.
2. Application for Certification – the interested service providers will find the application form for each of the 5 categories of standards on the websites. A completed form with the accompanying documentation must be sent to a defined e-mail address. The accompanying documentation and deadline for submitting applications will be defined by a public call.
3. Administrativna provjera prijava – po zatvaranju roka za dostavljanje prijava u roku koji će biti naznačen u javnom pozivu, tehnički komiteti će izvršiti administrativnu provjeru pristiglih prijava. Onim prijaviteljima koji su ispunili tehničku provjeru će biti ponuđen Ugovor o certificiranju. Po potpisivanju Ugovora napravit će se lista pružatelja usluga i dinamički plan posjete.
4. Preparation for the introduction of the BFS – The Technical Committees’ staff will go to the field for insight into the status of the applied service provider and provide a written recommendation of what needs to be done / changed in order to meet the criteria.

5. Preparation of the facility of the applicant – the applied service provider will have a period of 1-3 months, depending on type of standard, to fulfil the requirements according to the criteria and will inform the Technical Secretariat upon completion and fulfilment of the recommendations.
6. Evaluation of the applicant – an independent evaluator will go out to the field and check if the service provider has met all the requirements for that type of standard within the deadline defined in the public call. If all criteria are met, the evaluator will inform the Technical Secretariat in writing. In case they are not, an applicant will be given an additional deadline to complete and finalize what has not been done.
7. Awarding BFS certificate and the signage – the Technical Secretariat will assign a certificate, a BFS table/sign and an info board. The signage holder will be named on the websites of Technical Secretariats. BFS is valid for 2 years after which a mandatory recertification is required, and each recertification is valid for 3 years.
8. Annulment of BFS certificate – if the Technical Secretariat receives an official complaint, about a certificate holder, according to the defined regulations, at each complaint, the holder of the certificate will be warned with the order to correct the deficiency. If, within a period of one year, the holder of the certificate does not comply with three (3) correction orders, the certificate will automatically be annulled.